Last Updated: June 2026
Thank you for visiting artbynam.com.
At Art By Nam, we sell digital artwork downloads created from original oil paintings by artist Nam Hoang.
Digital Products
Due to the nature of digital products, all sales are generally final once the digital file has been downloaded or delivered.
We do not offer refunds for:
- Change of mind
- Accidental purchases
- Failure to read the product description
- Inability to use the file due to software or device incompatibility
Exceptions
A refund or replacement may be considered if:
- The purchased file is corrupted or cannot be opened
- The customer receives the wrong file
- The download link does not work and the issue cannot be resolved
Customers must contact us within 7 days of purchase and provide details of the issue.
Contact
If you experience any problems with your purchase, please contact us through the Contact page on artbynam.com.
We are committed to providing excellent customer service and will make every reasonable effort to resolve any issues promptly.
Thank you for supporting independent art and creativity.
Art By Nam
artbynam.com